clienthunter

Refund Policy

Last updated 28 July 2026

ClientHunter Pro is billed monthly at $29. Payments are handled by Lemon Squeezy, who act as merchant of record — they process the charge, issue your receipt, and carry out any refund we approve.

Try it before you pay

There's a free plan with no card required. It's the honest way to find out whether ClientHunter suits how you work, so please use it before subscribing.

When we refund

• Within 14 days of a charge, if the Service materially fails to work as described and we can't put it right — we'll refund that billing period in full.
• Duplicate or accidental charges — refunded in full, no questions.
• Charged after cancelling — refunded in full.

When we generally don't

• Periods you were subscribed and had access to the Service but didn't use it.
• Outcomes we never promised — a campaign that got few replies, or leads that didn't convert. We provide the tool; results depend on your market, list and message.
• An account suspended for breaching the Acceptable Use Policy.

Outside those cases we'll still look at anything you raise in good faith. If you think your situation is fair, tell us and we'll deal with it as fairly as we can.

Cancelling

You can cancel from your account at any time. Cancelling stops future charges and your Pro features stay active until the end of the period you've already paid for — we don't cut access off part-way. Your data isn't deleted; the account drops to the free plan.

How to request a refund

Email info@clienthunterapp.com from your account address, with the date of the charge and a line on what went wrong. We aim to reply within 2 business days. Approved refunds are returned by Lemon Squeezy to your original payment method, typically in 5–10 business days depending on your bank.

Your statutory rights

Nothing here limits any refund or cancellation rights the law gives you where you live — for example, consumer rights within the UK and EU. Lemon Squeezy's own terms also apply to the transaction itself.